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Parts and Services

Shipping Methods via UPS

  • Ground
  • 3rd Day Select
  • 2nd Day Air
  • 2nd Day Air A.M.
  • Next Day Air Saver
  • Next Day Air
  • Next Day Air Early A.M.
  • Freight LTL
  • 3rd Day Freight
  • 2nd Day Freight Air
  • Next Day Freight Air
  • International shipping, such as UPS Worldwide Expedited

How to Order Parts

Medix orders can be placed over the phone, by email—with a P.O., or by fax, and many orders that are placed before 2:00 pm can be shipped the same day! For our customers with in-house accounts, we can provide billing with terms, or we also accept Visa or Mastercard.

To order parts, please call 866-971-4915 and ask for our Parts Department.

Replacement Ambulance Parts

Medix offers replacement ambulance parts for any of the components installed on our vehicles, as well as many parts supplied by vendors. These parts generally take less than 1 week to arrive. If we anticipate a greater lead time, you’ll get plenty of notice.

  • Emergency Lighting:  Whelen, Code 3, Federal and Weldon Electronics
  • Emergency Sirens, Horns:  Whelen, Carson, Buell, Federal
  • Cabinet Hardware:  Southco, Eberhard
  • Body Door Hardware: TriMark, Eberhard
  • Electrical Components:  Kussmaul Electronics, Vanner, Dimensions, Xantrex, Cast Products, Kwikee Steps, Automotive Climate Control
  • Non-Emergency Lighting:  Whelen, TecNiq, Liteco, Streamlight
  • Patient Transport Accessories: Ferno, Stryker
  • Oxygen / Suction: Zico, Ohio Medical, Ferno, Medix Specialty
  • Miscellaneous:  DriDeck, Turtletile, EVS Ltd., NCE (National Creative Enterprises)

Parts Manager: Stan Miller

Office: 574-266-0911

Email: parts@medixambulance.com


We don’t mess with legacy.Medix Ambulance worker placing graphics on ambulance

Graphics may not contribute to the structural integrity of your build, but they do honor who you are and who you serve. Just as important.

We have over 20 years’ combined experience creating and applying custom graphics to ambulances, fire apparatus and the occasional recreational vehicle.


Meticulous work from a dedicated full-service department.

Custom design work, including printing, cutting and installation.

Clean, precise application without the use of lubricants.

From a simple single stripe to complete vehicle wraps.

Limited warranty against fading or peeling for 12 months.

Service & Warranty

The cell phone’s always on.

There’s no corporate red tape to cut through at Medix. Call and you’ll get same-day answers, guaranteed.

For warranty claims, complete and email the Medix Warranty Approval Form to Art Brown, our Warranty & Service Manager.


Office: 574-266-0911 ext. 134

Cell:  574-213-4979

Email: art@medixambulance.com


Art came to Medix in 2013 after nearly 31 years with one of our competitors.
Though he specializes in electronics, Art’s manufacturing experience covers the entire start to finish process.


Call for assistance with:

Systems support.


Repairs on conversion equipment.

Same-day shipping on ambulance parts and most add-on optional items.

Custom ambulance graphics.

Warranties claims.